- Choosing a selection results in a full page refresh.
Frequently Asked Questions (FAQs)
1. How can I place an order?
You can place an order by selecting your desired products, adding them to the cart, and proceeding to checkout. Follow the steps to enter your shipping details and complete the payment.
2. What payment methods do you accept?
We accept Cash on Delivery (COD).
3. Can I modify or cancel my order?
Orders can only be modified or canceled before they are shipped. Contact us at gendure.store@gmail.com as soon as possible for assistance. or you may Call on: 03354717609
4. How long does delivery take?
Standard delivery takes 3-5 business days, while express delivery (in select cities) takes 1-2 business days.
5. Do you offer international shipping?
Currently, we do not offer international shipping.
6. What is your return & exchange policy?
We accept returns and exchanges within 7 days of receiving the order, provided the item is unused, unworn, and in its original packaging.
7. How do I request a return or exchange?
Contact us at gendure.store@gmail.com as soon as possible for assistance. Or you may call on 03354717609 with your order details and reason for return/exchange. Our team will guide you through the process.
8. Are your products original?
Yes, all our products are 100% authentic and high quality.
9. What if the product I want is out of stock?
You can sign up for restock notifications on the product page or contact us for availability updates.
10. How can I contact you?
Contact us at gendure.store@gmail.com or you may Call on: 03354717609
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