Welcome to Gendure – Where Elegance Meets Tradition.
Have a question? We've answered the most common ones below.
1. What kind of products does Gendure offer?
We specialize in premium stitched women's clothing, including:
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2-piece and 3-piece suits (pret wear)
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Luxury outfits
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Elegant shawls & dupattas
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Trendy handbags
2. Are your suits stitched or unstitched?
All suits at Gendure are fully stitched and ready-to-wear. We do not sell unstitched fabric.
3. What fabric do you use?
We use high-quality fabrics like Silk , Linen , Premium Winter Fabric , Lawn , Arabic Lawn, and premium blends, ideal for Pakistan's climate. Fabric details are clearly mentioned on each product page.
4. Do you offer custom stitching or size alterations?
We currently provide standard sizes only (Small, Medium, Large). Custom stitching or alterations are not offered.
5. How can I place an order?
Simply visit our website:
👉 www.gendure.com.pk
Choose your favorite design, select the size, and proceed to checkout.
6. Can I place an order on WhatsApp or Instagram?
We recommend placing orders through our website. For quick help or queries:
📲 WhatsApp: +92 335 4717609
📸 Instagram: @gendure.official
7. What payment methods do you accept?
We accept:
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Cash on Delivery (COD)
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Bank Transfer (upon request)
8. Do you deliver across Pakistan?
Yes, we deliver to all cities and towns across Pakistan via reliable courier services.
9. How long does delivery take?
Your order will typically reach you within 3–5 working days after confirmation.
10. What are the delivery charges?
Shipping charges are shown at checkout. We occasionally offer free shipping during promotions – follow us for updates!
11. Can I return or exchange a product?
We only offer exchange in case of a defective or incorrect item. Please notify us within 24 hours of receiving your order.
See our full Return Policy on the website.
12. What if the size doesn’t fit me?
Check our size chart before ordering. If there's a sizing issue due to a mistake on our end, let us know within 24 hours of delivery.
13. Will the color be exactly like the photos?
We try to display true colors, but slight variations may occur due to lighting or screen settings. This is standard across the industry.
14. How do I track my order?
After dispatch, you'll receive a tracking number via SMS or email. You can track your order on our courier partner’s website.
15. How can I contact Gendure?
We're always happy to assist:
📧 Email: gendure.store@gmail.com
📲 WhatsApp: +92 335 4717609
📸 Instagram: @gendure.official
