Welcome to Gendure – your trusted destination for premium lawn suits and ready-to-wear shawls in Pakistan. By accessing or using our website (www.gendure.com.pk), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order.
1. General
These Terms and Conditions apply to all users of the website and any transactions carried out through our platform. Gendure reserves the right to modify these terms at any time without prior notice.
2. Product Information
We strive to ensure that all product details, descriptions, and prices are accurate. However, minor variations in color or print may occur due to lighting and display settings.
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All suits are stitched and made from premium quality fabric.
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Dupattas and shawls are crafted using selected materials to ensure elegance and durability.
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Sizes are standard and mentioned clearly in product descriptions.
3. Order Acceptance
Once an order is placed, you will receive an order confirmation via WhatsApp, email, or SMS. Gendure reserves the right to refuse or cancel an order due to:
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Product unavailability
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Payment issues
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Incorrect personal or shipping details
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Suspected fraudulent activity
4. Pricing & Payment
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All prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes.
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We accept Cash on Delivery (COD) and may introduce more payment options in the future.
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Orders below PKR 4999 are subject to a flat shipping charge of PKR 190. Orders above PKR 4999 qualify for free shipping across Pakistan.
5. Shipping & Delivery
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Standard delivery time is 3–5 working days within Pakistan.
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Delivery delays due to external factors (weather, courier issues) are beyond our control.
For full details, visit our Shipping & Delivery Policy.
6. Returns & Exchanges
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Returns and exchanges are accepted within 14 days of purchase.
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Washed, worn, damaged, or dry-cleaned items are non-refundable and non-exchangeable.
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For more information, read our Return & Exchange Policy.
7. Intellectual Property
All content on www.gendure.com.pk, including images, logos, text, and designs, is the exclusive property of Gendure. Unauthorized use or reproduction is strictly prohibited.
8. Privacy Policy
We respect your privacy. All personal information provided during order placement is protected under our Privacy Policy and is used solely for order fulfillment and customer support.
9. Limitation of Liability
Gendure will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the website or products.
10. Contact Information
For any queries or concerns, reach out to us:
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WhatsApp/Phone: +92 335 4717609
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Email: www.gendure.store@gmail.com
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Instagram: @gendure.official
